Attachment opens read only from Microsoft Outlook
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Attachment opens read only from Microsoft Outlook

There are 2 instances when this happens:-

1. When trying to open the attachment from the Preview pane, this is the bottom half of the screen.

Solution: Double click on the email to open it, then double click on the attachment in the open email.

2. If the document has been sent from someone using Microsoft Office 2007

Solution: Download the "Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007" by

clicking here

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