Print problem grey or dull characters when black

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Try going into Control Panel

–> Printers and Faxes

–> Right Click on the Printer ICON and select “Properties”

Look for a “Maintenance” or “Tools” Tab across the top click these to see it there is “Cleaning” or “Deep Cleaning” options

If you cannot see thesa try clicking on “Printing Preferences”
for “Maintenance” or “Tools”

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