Rapport IE8 AVG Trojan

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UPDATE: SEE REPLY FROM AVG aT THE BOTTOM OF THIS PAGE

Over the past 2 years I have seen a number of computers which have problems occur, coincidently just after the user has installed the bank security software RAPPORT

The computer runs slow, AVG sometimes reports trojans and many times Internet Access using Internet Explorer 8 reports PAGE NOT FOUND for many websites

I would strongly suggest caution before installing this software.
Fixes should be provided by the software supplier Trusteer or it may be useful to see if Microsoft give the all clear

I will attempt to contact Microsoft regarding the link to the Forum post below to obtain the comments about the RAPPORT software

List of Banks using the software:-

Reasons not to install RAPPORT CLICK HERE

Alliance & Leicester
Amegy Bank
Carolina First Bank
Central Bank KY
CIBC
Coutts
Coventry Building Society
First Direct
Huntington National Bank
HSBC
ING DIRECT Canada
ING DIRECT USA
iTransfer
Mercantile Bank
National Bank of Arizona
Nationwide
NatWest
Nevada State Bank
President’s Choice Financial
PSECU
The Royal Bank of Scotland
ShareBuilder
SiebertNet
Silicon Valley Bank
Somerset Hills Bank
Ulster Bank
Vectra Bank
Zions Bank

QUOTE FROM LINK BELOW:-

Money Spinner
“We hope that many more people / businesses install Rapport as its is a PC killer and is the first thing we
(IT support company) remove. We have had so much work off the back off it!!”

PC Pro view of RAPPORT CLICK HERE

For more information CLICK HERE

To download the RAPPORT un-install SAFE Tool CLICK HERE

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13 November 2010 – REPLY FROM AVG concerning RAPPORT SOFTWARE

Dear customer,

Please be advised that Rapport is not an Anti Virus / Anti Spyware program. The client level Rapport software has been designed to interface with a server level rapport that some companies websites use. So basically, a company will have a copy of Rapport installed on their servers and whenever a customer logs onto their website a connection is made between the server level Rapport and the client level Rapport. If there is someone trying to interfere with the secure connection the client level Rapport alerts the user.

Best regards,

James Hyder
AVG Reseller Technical Support
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