How to report an error


The easiest way to send or save a copy of a screen which is displaying an error:-

1. As soon as the error appears on the screen hit your PRTSCRN button on the keyboard (usually top right hand side of the keyboard)

2. If it looks like nothing has happend, yes that is correct it should do. Actually what has happend is a copy of the whole screen has been saved as a picture in a hidden part of your PC called the CLipBoard

3. Open an email and paste e.g. click Edit –> Paste

4. Like magic the picture is displayed

5. You can now send

Alternatively open any document or paint program, edit –> Paste,
now save, attach or make changes, whatever you need to do with the picture.


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