Please note this fix will lose all existing songs, videos and data on your ipod
so make sure you have a backup of all these files
Apple mac iPod fix
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1. First disconnect your ipod
2. Press Menu and Center Button and hold down for 6 to 8 seconds until the Apple logo is displayed, this will Reset it
3. Select the language
4. re-connect to your Computer
5. Start ITunes if it doesn’t start automatically
6. Click Restore on the IPOD page
7. This will display a Warning, so confirm you wish to download and restore to Factory Settings
8. Click “SYNC” to copy back Tunes from your computer
If it is still failing then do the following:-
Unplug all usb devices except for ipod keyboard and mouse
Click start –> control panel –> system –> Hardware –> Device manager
Look for the usb mass storage device or ipod
Right click –> uninstall
Right click at the top usb device –> scan for hardware changes
If it says driver not verified click continue
Watch for the register screen as it re-installs the driver
Enter registration details or register later
IPOD should now be working
If necessary also try :-
restarting you computer and re-installing Itunes
(Apples 5rs fix page –> click here)